The TikTok Form Submitted Workflow Trigger allows you to build a workflow that is triggered whenever a contact submits a TikTok Lead Form. Contacts who submit these forms will then be added to this workflow, allowing you to automate a follow-up response and make the most of these new leads. This article will give an overview of how to set up a workflow using the TikTok Form Submitted Workflow Trigger.
Note that this article will assume that you have already created TikTok Lead forms in your account. For information on TikTok Integration in your account, see our article, “TikTok Integration”
Step 1: Start a new workflow or edit an existing one
Step 2: Creating and Editing the Trigger
- Click “Add New Workflow Trigger”
- Select TikTok Form Submitted in the TikTok section of the Workflow Triggers Menu or use the search feature. Once selected, the Trigger setup menu will appear
- (Optional) You can change the workflow builder display name of this trigger using the textbox below Workflow Trigger Name. Note that this will only affect the display name within the workflow builder and has no other impact on the content or functionality of this Workflow Trigger.
- Press + Add filters to expand the Filters section of the Trigger setup menu
- The In Form will allow you to select a form to which this workflow would exclusively apply. If you have multiple TikTok lead forms in your account, this will limit this workflow to only being able to be triggered by the one you specify
- You can also filter by Custom Fields which you have to set up elsewhere in your account. Only contacts who meet the custom value parameters that you specify in this filter will be able to be added to this workflow
- Press Save Trigger in the bottom right corner of the Trigger setup menu
Step 3: Set up applicable Workflow Action(s). We have multiple articles available to explain the setup of each of the Workflow Actions. Feel free to review our articles on these for more information on setting these up.
Pro Tip: You can use any Workflow Actions to be triggered by the TikTok Form Submitted trigger or you can leave this workflow without any actions.
Step 4: Press Save in the top right corner of your browser to save the workflow
- If your Workflow is ready to be enabled, make sure the toggle switch under Save is set to Publish
- Be sure to test your Workflow to ensure it is set up correctly using the Test Workflow button next to the Publish toggle switch.
- For an in-depth overview of Workflow Testing see our article, “Using the Testing Features in Workflows”
Now your workflow is set up and ready to go with the TikTok Form Submitted Workflow Trigger.