Trigger links are a handy feature of your system. Here’s how to easily include them in an email created in the Email Builder:

  • Navigate to the Email Builder
  • Create a new Email Template or open an existing one.
  • Add the text for your URL in the editor. (In the example below, the link would read “LINK TO SOMETHING AWESOME”
  • Highlight the text you wish to use to create the link.
  • Click the Link icon.
  • In the window that pops up, rather than typing in a URL, choose from the “Link List” and your trigger link will populate in the URL field.
  • You can customize other features such as “Text to display” and “title”. You can also select if you want the link to open in a new window or current window.  (We recommend New Window.)
  • Save to confirm your changes.


NOTE: As a best practice we recommend sending a test to yourself before sending the email out to a list of contacts.