Enhancement:
- Call Transcripts will now show all information including name and email instead of redacting some information
- In case there's a connection error while making the call, you should now hear it on the call and see it on the UI
- 'Ring All' and 'Workflows' direct calls to the 'Web App' if the user had not selected any other medium
Bugfix:
- Incoming calls status is more reliable now. Regardless of whether a Voicemail was left or not, unanswered incoming calls were marked as 'Voicemail'. Now they are marked 'Voicemail' only if a Voicemail is left
- Upon making a blind call transfer, the next call would show 'Hold' as enabled on the UI. This has now been fixed
- Outgoing calls won't be made to contacts with 'Calls & Voicemails' DND enabled even if those calls are made manually or through Manual Actions.
- We will now avoid calling the same number in parallel even if the call flow is setup to call the same number in multiple parallel lines
- There were rare cases of a single contact getting added twice to a workflow due to call status triggers. This is now fixed and will add the contact only once
- When searching for a Phone Number in buying flow, you would sometimes see an error. It has now been fixed
- There were rare cases of hold music playing on an active call. This has now been fixed