In this article you will learn how to use trigger links in the SMS.
Option 1: Through a Conversation
- Go to the Conversations tab
- Search for your lead you want to write to
- Click on the SMS tab to send an SMS
- Click on the + sign to see the list of trigger links
- Click on Trigger Links and select the one you want you need
- Once you send the message, the trigger link custom value will be replaced by a link
Note: Trigger links can not be short links
Option 2: Through a Workflow
- Edit your workflow and add an SMS action
- In there, click on the Trigger link tab and select the trigger link you want to use
- Save once everything is ready
Option 3: Through an SMS Template
- Go to Marketing
- Click on Templates
- Click on Add Text Template
- Click on the Trigger link tab and use the one you need to
- Save when everything is ready