Enhancements
Call Transcription
- Transcripts can now be downloaded manually
- Transcripts can be fetched using the public API too
π¬π§ UK E-KYC regulatory bundle
We made it easier for UK based individuals and businesses to complete their KYC.
If you're an individual (not a registered business), you can declare that when creating a regulatory bundle and complete your KYC.
If you're a business and select UK CRN under Registration Authority, you only need to submit Proof of Address and Emergency Address. You don't need to submit Proof of Identity anymore.
Bugs
- Rare cases of issues with location transfer have been fixed. Location transfer should show up on audit logs now. Internal server error issue has also been addressed
- There were some rare cases of wrong numbers being shown for bounce and error rates in emails. This has been fixed now