Welcome to Freedomkit.ai! We are so happy to have you. In this article, I want to explain the best way to get support along your journey with Freedomkit.
Billing questions
For billing questions, please email friends@freedombynumber.com.
- Questions about your bill?
- Looking to cancel?
- Want to upgrade to a bigger plan?
Technical Support
We pride ourselves in keeping our documentation easy-to-follow and up to date for you. Please visit our help center and use the search bar to get simple articles for any functionality of Freedomkit.
Start-to-finish Guides
We are continually adding new "quick start guides" to take you from start to finish to setting up your website, email marketing platform, online course, etc.
Be sure to check in here to see the currently available guides!
Our changelog / latest features
We are developing Freedomkit incredibly quickly, so we've put together an easy to browse changelog here where you can keep tabs on the latest and greatest developments inside Freedomkit.
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Need Direct Technical Support?
No problem at all! Our team is available Monday - Friday for technical support, and you can simply email support@freedomkit.ai to get help!
For best results, here are some guidelines when opening a ticket to get the best resolution:
- Include your account location ID
- Record a short loom video to most effectively describe your issue. Loom is a free service that lets you record your screen and voice to quickly describe issues to help our team diagnose and fix the problem.
- Include the troubleshooting steps that you tried.
- If you followed a help center article that was out of date or unclear, please include the url of the article so our team can make sure to update it for the next user as well!