We’re thrilled to unveil enhancements in our latest update, enriching your experience with Chat Widget - the Consent Checkbox. This new addition allows you to include a consent checkbox in your chat widget settings, which will be displayed on the chat window form when your contacts provide their phone numbers/email during filling chat widget form.

🤩Here's what you need to know:

Why it matters:
  • Compliance: The Consent Checkbox is crucial for compliance, especially regarding A2P 10 DLC regulations. It helps you avoid compliance issues with telecom providers.

😎Enabling the Consent Checkbox:

1. When Selecting a default the chat type - SMS/Email and Live Chat option

2. In the Widget Window, it will allow users to add the legal message to take consent and enable the checkbox for HIPPA to collect. You'll now find an option called "show consent checkbox."

3. By default, this option is enabled for your convenience. However, if needed, you can disable it.

4. Recommendation: We strongly recommend keeping it enabled to ensure you capture vital information such as consent and the IP address of the contact who agrees by checking the checkbox during the appointment booking process.

Customizable Text:
 
You have the flexibility to customize the text of the consent checkbox to align with your specific requirements.
 
 

🐥Benefits

  • Compliance: This release ensures adherence to upcoming A2P regulations by providing an easy way to include consent for phone information collection.
  • Customisability: Users have the flexibility to add, modify, or remove the Terms and Conditions element as required, tailoring it to their specific needs.
We’re dedicated to enhancing your experience and welcome your feedback. Enjoy the improved functionality of our app!