We're thrilled to announce our latest update to our Mobile App! This update brings a bunch of improvements and fixes that further improve the usability of the mobile apps. v3.74.2 will be available for FreedomKit (update needs to be requested) apps.
What's New
- Updated notification badge logic: Badge count now reflects the number of unread notifications, not unread conversations.
- Persistent Filters on Conversations and Tasks: Filters applied on the Conversations and Tasks page of the mobile apps will retain their selections made by the user until the user decides to change or remove them.
- Seamless creation of CRM contacts from native contacts: If a call is made from device native quick actions (Long press the icon on your device's app drawer/home screen and tap on "Make a Call")
- Streamlined Product Editor for better functionality: All products created on web will be accessible on mobile and vice versa
- Enhanced features for Documents and Contracts: Any documents created on web will be seamlessly accessible on mobile and vice versa.
- Fixed call duration reset glitch: Often, if you were to rotate your device from Portrait to Landscape, the call duration would reset to 00:00. This has been fixed now.
Notification Count - How It Works
- Open the mobile app with your preferred sub-account selected.
- Once you are on the notifications section, you can click on any unread notification to view it.
- Upon reading the notification, the badge count will decrease by a count of 1.
- To clear the badge count entirely, tap on the 3-dots icon on the top right and tap on "Mark all notifications as read". This will clear the badge count on your device.
Why it Matters
This update finally clears the air on how the badge count is calculated, so that you can get an accurate count on the number of unread notifications.