Conversations

🤩 User Experience Improvements in Conversations:

Call Transcriptions and other Enhancements

WhatsApp Media Templates 🎬🌆📄

Appointment Activities in Conversations Module:

Conversation AI Support in Mobile

App Marketplace: Delete Custom Conversation Providers

Notes and Task Management in Conversations Module

Additional Capabilities for Outlook 2-Way Sync

Retrieve messages and emails by Message ID and Email ID - API available for the OAuth channel

Capture contact details via Live Chat message

Conversation & email composer enhancements

WhatsApp Bulk Action and Other Enhancements

Communities updates

Shopify orders in Email Campaign - Conversion Metrics (Email ROI for Shopify Orders)🤩

WhatsApp - Enhancements and Bug Fixes! 🛠️